Fast Delivery Nationwide
Welcome!
Admiral Medical Supplies Customer
to www.teammed.com.au
Your new home for ordering your supplies online.
Please check your email inbox. We have sent you an email confirming your new login username and password.
Admiral Medical Supplies and Team Medical have formed an exciting new partnership.
Admiral Medical Supplies and Team Medical have been working together for many years, supporting each other with products for customers. Recently, Greg from Admiral reached out to advise of his retirement and asked how Team Medical could support him in this process, but more importantly, how Team Medical can support his customers. From this, Team Medical has partnered closer with Greg to support his transition to retirement and to ensure customers can continue to place orders and receive stock.
Team Medical has ensured all Admiral Medical customers are set up within the Team Medical system and ready to go. You should have received an email advising login details if you want to order online. If you prefer to order via phone, please call 1300 22 44 50. If you prefer to email your order, you can send it to [email protected]. Lastly, if you still prefer fax, please send it to 1300 22 44 60. Most Admiral Medical accounts have credit terms transferred, meaning payment is not required at the time of order.
We acknowledge that this change can cause some disruption to your normal ordering processes. If you are having issues, we strongly encourage you to call us and ask for Belinda. Belinda is our Customer Service Supervisor and is working closely with Greg to ensure a smooth transition.
Ordering Online - Getting Started
Making a purchase is similar to most websites. Find your product(s) by using the search bar or browsing the product catalogue, add to the cart and follow the checkout process.
Please note: when placing an order you will find that most products are the same as today. Where the products you normally purchase are no longer available, you will be offered a suitable alternative of equal or better quality. In general, you will find that a wider range of products will now be available to you.
Remember, if at any stage you need help give us a call on 1300 22 44 50.
The basics of using your new online customer portal
Click on any of the boxes below for more info on website features and functionality
To login head to the login page.
Please check your email inbox. We have sent you an email confirming your new login username and password.
Not sure what your login details are give us a call.
The easiest way to find products is by using the search bar at the top of the page.
You can also browse our product range under the shop option on the main menu.
Note: Some products can only be seen once you are logged in. We recommend making logging in the first step when visiting our website.
If you can’t find a product give us a call on 03 6273 1091, if you don’t have it we can likely source it for you or offer a suitable alternative.
Your Account Dashboard will be the first thing you see once logged in. It’s the hub for all things related to your account including:
- Order Forms
- Purchase History
- Invoice & Credit Notes
- Statements
- Online Payments
- Orders Status and Tracking
- Back Orders
It will also display additional information such as your addresses and account balances. If you need to update your details at any stage, click on the update account details button located at the bottom of the page.
You can return to your my account dashboard at any stage by clicking on the My Account option on the main menu.
Order forms are a great way to centralise the products you purchase into one easy-to-use form.
To find your order forms click on the Order Forms option on the Main Menu or from your My Account Menu.
You can create as many forms as you need for your practice, for example, you could make a washroom or treatment room order form.
You can view your shopping cart at any stage. Simply click on the My Cart Button located on the top right above the menu bar.
Removing products from your cart
To completely remove products from your shopping cart, find the product in the shopping cart table, then click on the remove hyperlink on the right.
Updating products quantities
To update product quantities, find the product in the shopping cart table, type the new quantity you wish to order in the qty field. Then hit the update quantities button at the bottom of the page.
The checkout process is similar to most online stores.
From the View Cart Page click on the Checkout Button on the bottom right of the page.
On the next page, complete the checkout details e.g. contact name, and purchase order number. Then hit the next button.
On the next page, tick the box to confirm you agree to the Terms & Conditions and Privacy Policy.
When you’re ready click on the submit order button.
Tip: Double-check your delivery address, products and order volumes before hitting the submit order button.
Who is Team Medical?
Established in 2011, we are a family owned and operated company where everybody belongs. We share responsibilities and success. We get the job done, and we have fun doing it.
If you want to know more about Team Medical, take a look at our about us page.