When House Call Doctor makes after-hours, house calls we know our doctors have the equipment and medications they need to get patients through the night because of the work we do with Team Medical.
Team Medical is House Call Doctor’s “one-stop shop” for medical and diagnostic equipment, trauma kits, and medicine and we rely on Team Medical to keep our doctor bags and House Call Doctor cars well stocked and ready for the next house call.
House Call Doctor Chief Operating Officer Craig Glover said Team Medical delivers every day on its philosophy of helpful and efficient customer service.
“Our House Call Doctor cars are sent to thousands of patients every week and it is vital that our doctors have exactly what they need to diagnose and treat the men, women and children who rely on us,” he said.
House Call Doctor is a 100 percent bulk-billing after-hours service that has brought back the traditional house call.
“We pride ourselves on being there when people need us the most and that is when their regular GP is closed and there only other option is to wait or go to the hospital emergency department.
”House Call Doctor treats patients in their homes, in hotels, and in nursing homes on weeknights as well as across the weekend and on public holidays.
Mr Glover said Team Medical knows how important the service is and always fast-tracks orders.
“We can place an order one day and the supplies are there at our depots the very next day. What we appreciate is that just like at House Call Doctor, everyone at Team Medical also knows time matters and that’s reflected in their great customer service.
”House Call Doctor makes house calls across Queensland with more cars, more medical kits and more doctors constantly joining the ever-growing team.
To book a house call with House Call Doctor call 13 55 66 or go online at https://housecalldoctor.com.au or download and use the free House Call Doctor App.
Craig Glover House Call Doctors www.housecalldoctor.com.au
It is with great pleasure and without reservation that I am writing a testimonial for Team Medical Supplies.
It would be approximately 2 years that we have used Team Medical for our supplier of medical supplies for our busy medical practice in Tamworth having changed from another supplier.
On their business card team is defined as together everyone achieves more and that is exactly what happens with each order I place. The team always give 100% plus whether a small order or a number of items and if trying to source a new product for our practice the advice and help has always been a priority.
I like that I receive an email to notify me when my order has left, the little things such as iodine packed in a sealed plastic bag so no more messy orders arriving . Each team member is friendly , polite and service orientated. I find their products stocked are value for money and high quality . Each team member has always done what they have said and the old saying I will check and get back to you they always do.
In conclusion I do not regret for one minute the change to Team Medical and would I recommend them yes most definitely and will I continue to use them as my supplier without hesitation.
Heather Johnson
Practice Manager - Northwest Eyes
Christine O’Neill was allocated our representative and she has been such a pleasure. She goes above and beyond for us and replies very quickly to every enquiry I have. She is fantastic to deal with and a credit to your company.
The customer service team (who I also ring often!) are also just as helpful. Nothing is too much bother and my enquiries are always handled quickly and professionally. I have passed along to Christine how happy I am with the customer service Team Medical provides also.
We are now using Team Medical exclusively for our medical consumables and vaccine orders. This is due to the high quality of service we have received and the ease of placing orders, payments and receiving the orders.
Kay - Practice Manager Jindalee Care - Medical Practice
Team
On behalf of myself, the practice principle Dr Wendell Rosevear and all of the team here at Stonewall Medical Centre, we wanted to pass on our sincere thanks for the energy and efforts put in by Harry Smith and the rest of the Team team.
Over the last 6 – 12 months our practice has undergone some quite significant renovations and practice Accreditation. During that time, Harry has been exceptional with his service and delivery. He has been thoughtful and very thorough with his product knowledge and ability to offer suggestions when we have needed ideas.
It’s rare to find anyone with such a genuine and friendly attitude and approach like Harry’s. It refreshing to see pride in customer service still exists.
Well done to Team for having such a great asset and we look forward to working together in the future
Adrian Waldock - Practice Manager Stonewall Medical Centre